Additional Info

• First Name: Kathleen
• Last Name: Young
• Priority: Normal
• Job Title: Executive VP and Chief of FedCash Services
• Company: Federal Reserve Financial Services
• Country: United States of America
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• Session Timeslot: Thursday 06/03/2025 09.30-09.50
• Session Title: Session 1 __ The role of cash in present and future societies
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• Session Track: Currency
• Session Type: Presentation
• Session Location: Aqua 1-2
• Role: Speaker
• Bio:

  The majority of Kathleen’s career has been in Federal Reserve Financial Services. She started her career in operations as a young manager, and later joined the Federal Reserve Bank of San Fransisco in 2012. She developed cross-functional knowledge in a variety of local and national Information Technology responsibilities before returning to payments and joining the FedCash leadership team in 2016.

  Today, Kathleen is a member of the Federal Reserve Bank of San Francisco Executive Leadership Team, the Federal Reserve Financial Services Leadership Team, and the Advanced Counterfeit Deterrence Steering Committee. She leads the team responsible for providing strategic guidance and support to 28 Reserve Bank Cash offices. This includes cash supply chain engagement, insights and analysis; banknote processing and technology; and national vault inventory and distribution management. Kathleen and her team are particularly focused on the NextGen Program, which replaces the existing fleet of cash processing systems across the country, processing nearly 30 billion notes per year.

  Kathleen graduated from Florida State University’s College of Business with an undergraduate degree in marketing management. She also completed executive programs at Harvard Business School, Columbia University, and the Darden School of Business.

• Presentation Title: Shifting strategies in light of U.S. currency trends
• Presentation 2-Line Description: Since 2016, the annual U.S. Diary of Consumer Payment Choice study surveys consumers to determine payment preferences over time. This year’s 2023-2024 study is the first conducted since the end of the COVID-19 pandemic and results indicate that the pandemic has lasting effects on how consumers make payments. Join Kathleen as she shares the latest key findings of the study with you, while explaining how Federal Reserve Financial Services shifts strategies to ensure their mission is met in an efficient way.
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• Profile: Currency
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